Jacklyn Smith Icelandic Spruce Christmas Tree Reviews and Complaints
Jaclyn Smith - White Christmas tree turned brown
This year I purchased your 7' Icelandic Spruce Christmas tree--663 tip count, 46" diameter, 600 clear lights, traditional profile, SIMPL-E-POLE technology with a 3 year warranty. I shopped around a lot for a white tree and yours' was by far the nicest.
The tree was absolutely beautiful; however, the bottom branches turned brown. It was not near a heat register, etc. so I don't have any idea why this happened. It actually was in the middle of the room so there was nothing around it.
Is there anything I can do to get it back to the beautiful white it was?
If not, hoping this would be covered under your warranty. Thank you.
Product or Service Mentioned: Jacklyn Smith Icelandic Spruce Christmas Tree.
Reason of review: Bad quality.